SAREK is a Top Shelf BMW / Land Rover Auto Repair Shop located conveniently on Brook Rd right up the street from Parham Rd. I took our BMW X3 to Richmond BMW for an inspection and they passed it without noticing the front Tie Rod was very loose. My wife started complaining about road vibration, so I called SAREK to see if they could check our X3. Without any hesitation John, the best Shop Manager ever offered a rental so my wife could get to work. I have dealt with with a lot of shady, untrustworthy local shops and I have never experienced this level of customer care and consideration! SAREK cared from the beginning and when a quote was presented, John offered us (2) financing options that were perfectly tailored to my wife and I. This financing helped so much because this time of year we have Children Birthdays and the Holidays.....what a blessing! I have never experienced this level of professionalism when getting our vehicles serviced, so I must give SAREK a perfect 5 Star Rating and tell everyone who is reading this...,If you have a BMW/ Land Rover/ Mini Cooper.....SAREK needs to be your new Auto Service Shop! Ask for John, he will take great care you and your ride!