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5

I will give these guys a :Five". They have an excellent customer service. Jon is very good at his job.

4

Jon has always been great to work with and the team at Sarek have taken good care of repairs to my old BMW. I have had the car serviced there many times and have been pleased each time. They have been able to keep a car with over 225k miles rolling. I would definitely recommend them based on my experiences! Most recently I had transmission service completed and the car runs great. Thanks gentleman!

5

As usual .... done on time and on budget . Great to have a dependable automotive shop. I like these clowns so much I come from Norfolk to get my cars serviced. It’s just that good.

5

You guys are great. I can trust what your tell me and the repairs are done as explained. No one else will touch my vehicle. Thank you for the service you provide and dealing with Jon has been awesome.

5

All the employees at Sarek are friendly but professional. The work is high quality and reasonably priced. A vehicle assessment inspection is conducted then the customer is given a list of discrepancies that are prioritized for the customer to select what will be done. If the customer doesn’t understand the maintenance problem a mechanic will, if necessary escort you to your car and show you while explaining the problem. As a 20+ year retired Marine Corps helicopter mechanic I trust Sarek to do the work on my Land Rover correctly, in a timely fashion and for the price quoted. Thank you Sarek!

5

Fast service!

5

Personable

5

I highly recommend Sarek Autowerke. I brought my 2016 Range Rover to them and spoke with Jon. He gave me an estimate and also advised me to consult with my insurance as they may cover some of the expense. This helped greatly! The workmanship was excellent, and Jon communicated with me every step of the way. As a business owner who works with small businesses, my experience with Sarek Autowerke is now something I share as an illustration of how internal business processes provide an excellent customer experience.

5

My overall experience with Sarek Autowerke was simply outstanding from start to finish. From their help with arrangements having my 2010 Range Rover towed to their facility, effective communications, detailed diagnostic reports, skilled technicians and quality workmanship all combined to deliver an excellent customer experience. The final bill was less than the estimate and the vehicle was returned to me immaculate. This is a text book case of how to manage a successful business.

5

Once again the Sarek crew has taken great care of my 3 Series Sportwagon. Worth the drive from Maryland to get it done right.

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