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5

These guys truly saved the day! I was passing through town on 95, heading home to Alexandria, when my car overheated. Sarek has my car towed to their shop and me in a rental heading home in less than hour. All issues were promptly communicated and services were done with no surprises. Would definitely recommend Sarek to ANYONE looking for a specialty mechanic. A+++

5

Very professional

5

Always get my car back in great shape and never disappointed with the work. I moved to Williamsburg from the Richmond area and continue to drive to Glen Allen because these guys are great—personable, professional and very well skilled in their trade. Have had several quirky problems with my car that they have always been able to diagnose, and they are always conscious of my budget. Highly recommend.

5

I brought my vehicle in for repairs, which turned out to be covered by the factory warranty. You all still took the time and care to educate me on what to do with dealing with the dealership, which helped me immensely. The fact that the staff went through such lengths to help me even though they weren’t able to get my business is something that goes a long way with me as far as trust. I will be taking my vehicle here for any matter and nowhere else.

5

The work performed was done with excellence. I had previously visited the shop and had a bad experience with the previous service manager. Sarek management learned of the experience and contacted me to bring my vehicle in to correct previous damage caused by the initial visit. Sarek's new service manager was very professional and ensured that my vehicle was properly taken care of. I gave this review a 5-star because of the manner that Sarek owned up to its prior mismanagement and made things right. My faith in this shop has been fully restored and I will continue to use them as long as I own this particular vehicle. Well done!!

5

Jon Crain did an amazing job with a pre-purchase inspection on a Land Rover I was in the market for. I'm based in Los Angeles so he made the process very easy. Would highly recommend.

5

Great professional service and knowledgeable staff. Willing to work my Land Rover in at the last minute on a busy day. They always go the extra mile!

5

SAREK is a Top Shelf BMW / Land Rover Auto Repair Shop located conveniently on Brook Rd right up the street from Parham Rd. I took our BMW X3 to Richmond BMW for an inspection and they passed it without noticing the front Tie Rod was very loose. My wife started complaining about road vibration, so I called SAREK to see if they could check our X3. Without any hesitation John, the best Shop Manager ever offered a rental so my wife could get to work. I have dealt with with a lot of shady, untrustworthy local shops and I have never experienced this level of customer care and consideration! SAREK cared from the beginning and when a quote was presented, John offered us (2) financing options that were perfectly tailored to my wife and I. This financing helped so much because this time of year we have Children Birthdays and the Holidays.....what a blessing! I have never experienced this level of professionalism when getting our vehicles serviced, so I must give SAREK a perfect 5 Star Rating and tell everyone who is reading this...,If you have a BMW/ Land Rover/ Mini Cooper.....SAREK needs to be your new Auto Service Shop! Ask for John, he will take great care you and your ride!

5

They go out of their way to make getting your vehicle repair completed as convenient as humanly possible.

5

I took my newly acquired 1989 Land Rover RR to Sarek for the first time and I have nothing but good things to say about this place. They are meticulous and really made me feel at home. Not only were they very communicative and upfront about the issues they found, they were super easy to work with. I will most definitely be back when I need more repairs I feel that I can't tackle myself.

Thank you for the review John! We look forward to continuing the relationship with you and your Classic.

- GLEN ALLEN
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