5

Great folks who will take the time to give you the right service.

5

Working with Sarek has been a great experience. They were extremely helpful, honest, and flexible. They advised me on everything I needed in order to achieve my ambitious objectives with my M3 and executed flawlessly. They did a GREAT job on my car. I cannot praise them enough. I was due to PCS out of state in a few weeks and wanted to build the suspension of my E46 M3 so that I could hit the track as soon as I got the car in Seattle. They took the time to advise me on the best parts and other things to consider so that I wouldn't be spending even more in the future. They got everything done on the car in time and even worked with the shipping company to ship the car out to me on the west coast. With such a tight timeline, they really helped me out by being so flexible and working with me as much as possible. I highly recommend them to anyone who understands the importance of a high quality auto shop. There are cheaper shops out there, but you will not find a more competent, friendly, and professional group of guys.

5

Great guys, honest work. They know what they're doing, helped me out with a botched Bmw while I was pregnant, and after my son was born.

5

Brought my Mini in for service after the engine light went on and I lost power last week... They got it figured out, parts ordered and labor done and I'm back on the road! Pleased to find such great service without having to go to the dealership and all the way in Richmond!

5

5

I drive 2 hours each way to have this team work on my BMW's. They do a detailed check of your car's condition and recommend any needed service in order of importance. The difference in performance after a Sarek maintenance is amazing. They love talking cars and really want yours to be running it's best. I highly recommend Sarek.

5

I came in for an alignment after having new tires installed and being told by the dealership that their "new alignment rack" can no longer align my car since my car is lowered. I was amazed at how honest and quick the service was. The tech on duty showed me where no alignment was needed as the alignment was already in spec. I ended up only having to pay for labor costs. Most dealerships would have just charged for the alignment and then handed you the paper showing your alignment is in spec.

5

Great shop‼️ I don't trust my 2007 525i with anyone except this shop.

5

ME: 40y/o, Army Officer, Washington, DC Car: 2006 BMW X3 3.0i Fantastic, fast, and friendly---Auto repair without peer. Easily the very best car repair experience I have ever had. I was in town (Colonial Heights) for a military event, and really only had just one day to get several necessary repairs completed before heading back up to DC. Despite my very limited time constraints, Sarek Autowerke was accommodating, kept me informed throughout the repair process, and allowed me the flexibility to decide what work was to be completed. They were incredibly thorough and helped identify other problems and were candid enough to tell me whether or not I could let go, or if it was a potential safety hazard. Without hyperbole or exaggeration, this is the best car repair/repair experience I have ever had. I drive a BMW, and anyone with a luxury/high performance/import car knows that repairs are expensive (hence why i had several issues to work through). For the work caliber and volume of work they completed, I would have easily paid twice as much at a BMW dealership. Bottom Line(s): Customer Service: They called me often, and kept me informed; did not try to hide costs or expected repair times; could not ask for better. Repair: Excellent, my car drives better than ever. They checked everything; and I got it back the same day...probably an anomaly, but I was blown away with the quality and speed of the repair. Price: I have had work done at actual dealerships, and this is by far the most realistic, affordable AND MORE IMPORTANTLY honest pricing I have experienced. Intangibles: - The staff from mechanic to customer service rep were all well spoken and articulate. - This is a professional, knowledgeable organization that has not forgotten the customer. - The shop is clean and neat, almost surprisingly so. - The guys that work there are good, honest dudes. I wished I lived closer to this car repair service because these guys are as good as it gets. Please consider my comments, and please consider utilizing Sarek Autowerks. Thank you. tb

5

In a sentence-- use Sarek for Consistently high quality work at a reasonable price!!! Many Thanks to the lady that recommended Sarek for Mini Cooper service one day at a gas station--they are far more convenient, friendly, and cost effective than schlepping to the dealer!!!! Now I pass out their cards and recommend them to people at gas stations, church, work, etc. I Highly recommend them!!!